Reference

How aztec88 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — and we take that seriously.

Account data protectionbKash, Nagad, Rocket payment privacyNo third-party data salesYour right to request deletionBangladesh-region eligibility applies
aztec88 How aztec88 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use encryption across all account pages and payment flows, so data moving between your device and our servers is protected in transit. Cookies help the site remember your session — you can manage cookie preferences through your browser settings at any time. We keep account data for as long as your account is active, and for a period after closure as required for financial compliance. You can request access to your stored data or ask for corrections through the channels listed above.

Encrypted Payment Flows

Every bKash, Nagad and Rocket transaction is handled over an encrypted connection. Your payment reference is stored, not your wallet credentials.

Cookie Controls

We use session and functional cookies. You can adjust or block them via your browser, though some site features may not work without them.

Data Retention Period

Active account data is retained while your account remains open. After closure, we keep records only as long as financial compliance rules require.

Your Right to Access

You can request a copy of the personal data we hold about you. Submit the request via live chat or email and we will respond within a few business days.

REACH US DIRECTLY

Contact Us About Your Privacy

If you want to know what data we hold about your account, request a correction, or ask us to delete your records, reach out through any of the channels below. We respond to privacy requests separately from general account queries — so use the subject line 'Privacy Request' to make sure your message reaches the right team. Response times vary but we aim to acknowledge every privacy request within a few business days.

Email Privacy Team Send your privacy request to our dedicated address. Mark the subject 'Privacy Request' so it routes directly to the data team.
Live Chat Support Open the chat widget from any page on aztec88. Tell the agent it is a data or privacy matter and they will escalate it.
Account Help Desk Log in, go to account settings and use the Help section to submit a privacy or data-access request tied to your account.

Common Questions About Your Data at aztec88

These are the questions we get most often about how personal and payment data is handled on the platform. If your question is not here, contact support directly and ask for the privacy team.

No. We only record the transaction reference and wallet identifier your payment provider shares with us. Your PIN is entered inside the bKash or Nagad app and never reaches our servers.

Yes. Submit a deletion request through live chat or email with the subject 'Privacy Request'. We process it in line with applicable rules, which may require us to retain some financial records for compliance.

Only staff who need it to operate your account — support agents, fraud review and payment verification teams. Access is role-limited and logged internally.

Only with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention services where required. We do not sell data to advertisers.

We retain data for a period after account closure as required for financial compliance. Once that period ends, your personal records are removed from active storage.

This policy applies to accounts accessed from eligible regions. Access and data rights depend on your local law. If you are outside a supported region, you should not be using this service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.